Oops! Weâre sorry to hear that youâre having trouble with your bank transfer. đ
If the transferred amount hasnât been received in your SadaPay account, you can reach out to us via the in-app chat. Please share the following information and weâll file a dispute for your transaction:
đš The amount of the transaction
đš The date & time of transaction
đš Sender's bank and account name
Please not that the dispute will take 1 working day to be resolved from our end. We also recommend filing a dispute with the other bank so that they can look into this transaction too. đ