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How to report a fraudulent transaction?
Faiza Ahsan avatar
Written by Faiza Ahsan
Updated over 6 months ago

We’re so sorry that you’ve noticed a deduction which you can’t match with your account activity. 😔 We recommend that you promptly freeze both your physical and virtual cards by clicking on the "current balance" tile in the app. Furthermore, kindly contact us via the in-app chat so our Fraud team can investigate the transaction and share an update with you. Thanks for cooperating with us. 🙏

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