To keep your account secure, all transaction OTPs are now shown only inside the SadaPay app. If you’re facing trouble viewing your OTP, please follow the steps below:
🔹Update your app: Make sure you’re using the latest version of the SadaPay app. Your OTP will appear on your dashboard once the app is updated.
🔹Received a notification but can’t see the OTP? Double-check that your app is updated, then open the app and view the OTP directly on your dashboard.
🔹OTP expired or no longer visible? OTPs expire in five minutes. Please retry your transaction after ensuring you’re on the latest app version.
🔹Didn’t receive a notification? Check your phone’s notification settings to ensure SadaPay alerts are allowed. Meanwhile, you can always view your OTP directly from the app dashboard.
🔹 If you’re still unable to receive the OTP, despite trying the suggested solutions, please reach out to us via our in-app chat support or write to us at hello@sadapay.pk so we can take this up with our OTP provider. 🙏