Agar aapko app mein login kerte waqt OTP receive karne mein mushkil ho rahi hai, toh baraye meherbani neeche diye gaye steps follow karein:

🔹 Apna phone restart karein aur khayal rakhein ke apke phone ke network signals ache hon

🔹 Apne phone ke inbox ko clear kar dein, taaake woh full na ho (ye purane phones ke liye hai jin mein SMS ki limit hoti hai).

🔹 Check karein ke koi phone application/setting SMS ko filter to nahi kar rahi hai. Spam/blocked messages ko bhi check karein.

🔹 Same sender ID ke saath wale purane messages ko delete kar dein aur phone ko restart karein.

🔹 Agar apka registered number ported hai (yani aapne apna network badla hai lekin number wahi raha hai), toh “MNP” likh kar 8890 par SMS karein. Is se aapka network update ho jayega aur aap OTPs dobara receive karne mein kamiyab ho jayenge.

🔹 Apni app ko alag device se ya doosre phone mein SIM swap karke open karein aur OTP ki request karein, taake pata chale ke delivery problem phone se related hai ya nahi.

Agar aapko transaction ke doraan OTP receive karne mein mushkil ho rahi hai, toh baraye meherbani neeche diye gaye steps follow karein:

🔹 Agar ye karne ke bawajood bhi aap OTP receive nahi kar pa rahe hai, toh barae meherbani hamein in-app chat ke zariye ya hello@sadapay.pk parraabta karein taake hamari team is masle per ghaur kar sake. 🙏