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How do I reissue my Physical Card?
Faiza Ahsan avatar
Written by Faiza Ahsan
Updated over 5 months ago

If you’re looking to reissue your SadaPay physical card, we’ve got you covered. Here’s a quick and easy guide to help you through the process.

Things to Consider Before You Proceed with Re-issuance:

  1. Avoid Subscription Transfers. ❌

If you do not want to transfer your old subscriptions and recurring payments to your new card (e.g subscriptions of Netflix, Prime, Spotify, etc.), we recommend reaching out to our in-app chat support team. 👥 They’ll help issue a new card for you which will prevent your old subscriptions from transferring over to the new card.

2. Transfer All Current Subscriptions. ✅

If you want to transfer all your subscriptions and recurring payments to your new card (e.g subscriptions of Netflix, Prime, Spotify, etc.), you can reissue your card directly from the app. 📱This is great if you want to keep everything running without any interruptions.

Follow These Simple Steps to Reissue Your Card from the App:

🔹 Click on the "Teal Card" reflecting the current balance.

🔹 You'll see two options: "Virtual" & "Physical".

🔹 Swipe to the "Physical" and at the bottom of the page, you'll see the option "Reissue card".

🔹 Click on the button beside "I understand that my current card will be blocked and my subscriptions will be moved to my new card".

🔹 Click on "Confirm and Reissue".

🔹 Enter your login PIN.

🔹 Once you confirm and submit the request, you will see the details of card delivery in your app after some time.

If you have any questions, feel free to reach out to our chat support team. 🙌

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