Every declined transaction not only impacts our users but also adds costs for SadaPay, affecting our ability to provide seamless services. As a result of these frequent declines, SadaPay reserves the right to charge a decline fee and/or block your card to prevent further losses. Please refer to our updated terms and conditions for more details.
To help prevent such situations, here are some useful tips:
Ensure Sufficient Funds: Always maintain enough funds in your wallet, especially for international payments. You can always refer to our Schedule of Charges for further details. 💰
Check Card Status: Before making a payment, check your card's status in the “Current Balance” tile of the app. If it's frozen, unfreeze it to avoid declines. This is crucial for recurring subscriptions, where insufficient balance or a frozen card can lead to multiple declines. ❄️
Monitor Notifications: Keep an eye on push notifications from us regarding failed transactions. If you receive one, promptly check your card status and ensure you've added the necessary funds to your wallet. 📲
Manage Recurring Payments: If you no longer wish to continue with recurring payments, remove your card from those platforms. Find out how to do it here. 🔄
Remember, taking these proactive steps can help you avoid unnecessary declines and ensure smooth transactions. For more details, refer to our updated terms and conditions. 📜
If you have any questions or need further assistance, don't hesitate to reach out to us. We're here to help! 🤝