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I am unable to increase my SadaPay wallet limit via in-app BVS due to a disability
I am unable to increase my SadaPay wallet limit via in-app BVS due to a disability
Faiza Ahsan avatar
Written by Faiza Ahsan
Updated over a week ago

If youโ€™re unable to complete your in-app biometric verification due to a fingerprint disability, please reach out to us via our in-app chat and share the following:

๐Ÿ”น Pictures of damaged fingers/unclear fingerprints along with a selfie (in a single picture which shows both your face and hand)

๐Ÿ”น Written evidence supporting the damage to your fingerprints. This would be a picture of the government-issued disability certificate attested by a gazetted government officer of BPS/Grade 17 or above with the following words:

"I have seen the original certificate and the photocopy attested hereby is an exact copy of the original"

Attestation should include:

๐Ÿ”น Name:

๐Ÿ”น Signature:

๐Ÿ”น Designation:

๐Ÿ”น Stamp/seal of the officer:

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