Let's talk about refunds. We get it, they can be a bit confusing sometimes. But don't worry, we're here to make it crystal clear for you 😀 Here's what you need to know about how refunds work in SadaBiz:

How Refunds Work 🤔

So, when you or your client asks for a refund for an invoice, we handle it by deducting the amount from your USD earnings in your SadaBiz account. Easy peasy! 😁

Charges and Balances 💰

Here's the deal: We take the whole amount of the invoice, including any fees charged to your client. Why? Because we've already covered the cost of taking the money from your client's card through our partners 💸

What Happens if You're Short on Funds 👀

Now, let's say you don't have enough money in your USD balance when the refund happens. No need to stress! Your USD earnings balance might dip into negative. But fear not! We'll balance it out by using your future invoice earnings. It's like a little financial safety net.

We've Got Your Back 🤝

Throughout this whole process, we're all about transparency. We'll always show you any rates or charges upfront, so you're never left in the dark. And if you're ever unsure about anything or need a hand, just ping us in the in-app chat. We're here for you!

So there you have it, a simple breakdown of how refunds work in SadaBiz. If you ever have any questions, just ask in the chat. We're here to make your invoicing life as smooth as possible.

Happy invoicing! 😄💼